Shipping policy
Last updated March 12, 2026
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ebikeconversionkits.co.uk/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
RoyalMail 1st Class Large Letter - Usually delivered within 1-3 working days
RoyalMail Tracked 24 - Usually delivered next working day
RoyalMail Tracked 48 - Usually delivered within 2 working days
FedEx 24 Hour Priority - Usually delivered next working day
Please note: None of these services are guarunteed. We can only do our best to get them dispatched in time to meet the shipping requirements for shipping time frames offered to us by the couriers.
DO YOU DELIVER INTERNATIONALLY?
We currently only offer deliver to UK & Northern Ireland.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.ebikeconversionkits.co.uk/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: conversionkits@proton.me
- Online contact form: https://www.ebikeconversionkits.co.uk/pages/contact